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How do ChatGPT ads work for Malaysian businesses?

EasyFound · · 7 min read

TL;DR

Malaysian businesses can sign up for ChatGPT ads in OpenAI's Ads Manager, pay in ringgit, and bid for a labelled slot below ChatGPT's answers, shown on Free and Go plans (and, OpenAI says, in logged-out ChatGPT) but not on Plus, Pro or Business. OpenAI lists a RM5.50 minimum daily budget but no price list. Its rules generally bar health, legal and most financial ads outside the US, so check your category first.

Malaysian businesses can buy ChatGPT ads directly through OpenAI's self-service Ads Manager, pay in ringgit, and bid for a labelled slot below ChatGPT's answers. Clinics, law firms and most financial firms generally can't advertise: OpenAI's rules bar most of those ads outside the US.

OpenAI lists a minimum daily budget of RM5.50 for ringgit accounts2. Sign-up also asks for your country, currency and time zone, and those can't be changed later, so set them to Malaysia and ringgit from the start.

Can a Malaysian business advertise on ChatGPT yet?

Yes, a Malaysian business can advertise on ChatGPT through OpenAI's self-service Ads Manager. OpenAI's availability page lists Malaysia as "Available", and notes that "the legal entity that will advertise and be billed must be based in a country listed as available"1. Ads began rolling out to Malaysian users on 24 September 2026, Malaysian time1112.

Ads show on Free and Go plans, not on Plus, Pro or Business, and OpenAI's help page also mentions ads in logged-out ChatGPT8. Why the plan split matters is in Can I pay to get cited by ChatGPT?

Two set-up rules catch people out:

  • Country, currency and time zone are locked. OpenAI says these "cannot be changed after account creation"5. Pick Malaysia and MYR, and use your SSM-registered name as the Legal Name.
  • New accounts may start at home. Some new self-serve accounts "can initially advertise only in their home country", until verification and some spend are done2.

How much do ChatGPT ads cost a Malaysian business?

ChatGPT ads have no fixed price in Malaysia: OpenAI runs a "relevance-weighted, second-price auction", and you set a budget in ringgit3. Ads Manager's "Maximize results" strategy can set bids for you, or you can set a maximum bid yourself15. OpenAI publishes no rate card, and says it "does not yet have performance benchmarks"10.

What a ChatGPT ads campaign charges for, by objective (billing from OpenAI help pages, checked 2 October 2026; "Suits" is our reading)
Campaign objective What you pay for Suits (our reading)
Views (CPM) Every 1,000 times the ad is shown Getting a new offer seen
Clicks (CPC) Each valid click Sending people to one page
Conversions Clicks or views, never the sale itself Bookings or orders you can track

Three budget details matter:

  1. The daily budget is an average. On a single day OpenAI may spend up to twice it. Across the week, the total stays within seven days' worth4.
  2. OpenAI's bid tip is in US dollars. It suggests starting a cost-per-click bid at "$3–$5 USD per click"3. With a fixed bid, your daily budget must be at least your highest bid4, so on fixed bidding your real minimum depends on your bid.
  3. Tax and timing. OpenAI's fees exclude applicable taxes14. In some cases ads keep running for up to 24 hours after you pause, and that spend is billed13.

Which Malaysian businesses can't run ChatGPT ads?

Clinics, law firms and most financial businesses in Malaysia generally can't run ChatGPT ads today. OpenAI's ad policies say "Ads for health services outside the US are generally prohibited", and "Ads for legal services outside of the US are currently prohibited"7. Its eligibility table marks minimally invasive cosmetic procedures, hospitals and dietary supplements "Not allowed" outside the US6.

For a Malaysian dental or aesthetic clinic, that generally means no: dental services appear only on the health categories OpenAI may approve case by case in the US7. Financial products outside the US are mostly "Not allowed" or limited to a small group of approved advertisers. OpenAI also warns: "A registered or licensed business is not automatically eligible for every advertising category or market"6.

Other limits hit common Malaysian trades:

  • Property agents can't advertise a specific home for sale or rent. An ad may link to a listings platform if it names no specific listing7.
  • Alcohol ads are currently disallowed, as are wellness products making unproven health claims7.

What OpenAI does accept early on is consumer categories: "household and consumer goods, local services, travel and entertainment, and digital products and education"7. Our reading: an aircon servicing firm, bakery or tuition centre fits, subject to review.

Can I run ChatGPT ads in Malay or Chinese?

We found no list of supported ad languages, Malay and Chinese included, in OpenAI's ads help pages (checked 2 October 2026). OpenAI's help page says "An ad's language may differ from your conversation or interface language", and that selection "can consider location, language settings, and conversation language"8.

An opt-in setting can also auto-translate ad copy. If your customers buy in Malay or Chinese, our suggestion is a landing page in that language too.

What does my website need before a ChatGPT ad can run?

Your website's landing page has to be open to OpenAI's ad crawler, OAI-AdsBot, or the ChatGPT ad can't run. OpenAI says "You must allow OAI-AdsBot", and recommends allowing OAI-SearchBot too9. Ads or landing pages its systems can't review "are not eligible to run"7. Firewalls, bot protection and CAPTCHAs can block it by mistake (how to check).

OpenAI also checks your business. Business verification "may take up to 7 Business days", and separately OpenAI can decline your domain if it can't match it to your advertiser identity6. Click tracking is covered in our after-the-click article.

How should a Malaysian business decide on ChatGPT ads?

Ads and recommendations do different jobs; how they compare is in Can I pay to get cited by ChatGPT? We haven't run ChatGPT ads ourselves, so every cost and rule here comes from OpenAI's pages.

  1. Request EasyFound's free check. See what ChatGPT says about your business today, then go through it with us on a free call.
  2. Check your category first. Match your trade against OpenAI's eligibility table before you open an account.
  3. Set up the account carefully. Choose Malaysia, MYR and your time zone, and use your registered business name.
  4. Fix the landing page. Open it to OAI-AdsBot, and answer the questions customers ask after the click in each language you sell in.
  5. Start small and set an end date. A short daily-budget test lets you see whether clicks turn into enquiries.

EasyFound is an AI SEO service for Malaysian businesses. We check how six AI tools answer your customers in English, Malay and Chinese, then work on the pages those answers draw from. The free check is below.

Know where you stand before you pay for a slot

See whether ChatGPT already names your business when customers ask, then talk it through with us on a free call before you decide on ads.

Frequently asked questions

Can I pay for ChatGPT ads in ringgit?

Yes. OpenAI's campaign setup page lists MYR as a billing currency, with a minimum daily budget of RM5.50 when we checked in October 2026. Your card and billing address should match the country your Ads Manager account was set up for, and OpenAI says the country, currency and time zone can't be changed after the account is created.

Can a clinic in Malaysia advertise on ChatGPT?

Generally no. OpenAI's ad policies say ads for health services outside the US are generally prohibited, and its eligibility table marks hospitals, minimally invasive cosmetic procedures and dietary supplements as not allowed outside the US (checked 2 October 2026). Health software is allowed everywhere.

Can a Malaysian law firm or insurance agent run ChatGPT ads?

Not a law firm: OpenAI says ads for legal services outside the US are currently prohibited. General insurance is limited to a small group of approved advertisers outside the US, and health insurance isn't allowed. Most other financial products are either not allowed outside the US or restricted to a small group of approved advertisers, and OpenAI says it isn't taking applications in some of those categories (checked 2 October 2026).

Can my Malaysian ChatGPT ads account show ads to customers in Singapore?

Not always at first. OpenAI says some new self-serve ad accounts can initially advertise only in their home country, the country tied to the ad account, and choosing other countries doesn't override that. The account becomes eligible for other supported countries once identity verification is approved and it reaches the required spend from campaigns in its home country (checked 2 October 2026).

How long does it take to get approved for ChatGPT ads?

OpenAI says business verification for an Ads Manager account may take up to 7 business days, and to contact its support if it takes longer. Verification, account approval, ad review and delivery are separate checks, so passing one doesn't mean the others are done.

Sources

  1. OpenAI, Ads Manager Availability, Help Center (link)
  2. OpenAI, Create Campaigns for ChatGPT Ads, Help Center, including the minimum campaign spend table (link)
  3. OpenAI, Ads in ChatGPT: The Basics, Help Center (link)
  4. OpenAI, Daily Budgets, Help Center (link)
  5. OpenAI, Ads Manager Account Setup, Help Center (link)
  6. OpenAI, Troubleshooting common onboarding and policy issues, Help Center, including the eligibility table for regulated categories (link)
  7. OpenAI, Ad policies, version 1.6, September 2026 (link)
  8. OpenAI, Ads in ChatGPT, Help Center (link)
  9. OpenAI, Advertiser guidance for allowing OpenAI web crawlers, Help Center (link)
  10. OpenAI, Frequently Asked Questions, ChatGPT Ads Help Center (link)
  11. OpenAI, ChatGPT Ads expands to Southeast Asia and Taiwan, September 2026 (link)
  12. Lowyat.NET, ChatGPT Ads Officially Roll Out To Free And Go Users In Malaysia, 24 September 2026 (link)
  13. OpenAI, Billing & Payment, Help Center (link)
  14. OpenAI, Advertising Terms, section 3.3 (link)
  15. OpenAI, Maximize Results Bid Strategy, Help Center (link)

All OpenAI pages were checked on 2 October 2026. EasyFound hasn't run ChatGPT ads, so this article has no first-hand cost data.

ChatGPT ads are in beta, and OpenAI's prices, rules and country list change often. Check its pages before you spend.

Research by Janice Pang, EasyFound.